These Purchase and Use Conditions (the Purchase Conditions) apply to all operations carried out through the websites owned by the company Atelier de Ballerina S.L.U: atelierdeballerinas.com
The legal data of Atelier de Ballerina S.L.U
In accordance with the provisions of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI), they are contained in the Privacy Policy section accessible from all pages of the Web.
Access to the Website and its use presuppose reading, knowledge and acceptance of the Purchase Conditions. To purchase items on the Web, the user must accept these Conditions.
Atelier de Ballerina S.L.U. may modify or update the Purchase Conditions in whole or in part, taking into account any changes in current legislation and regulations. Each new version of the Purchase Conditions will be effective from the date of its publication on the Web. Please review the Purchase Conditions often. If you do not agree with any change that may occur in the Purchase Conditions, please do not use the Website.
When you purchase products on the Web, you will be required to provide certain personal information that must be true, accurate, current and complete in all respects (see Privacy Policy).
The client is the sole and exclusive party responsible for the use of the Website and its contents, and Atelier de Ballerina SLU. cannot be held responsible for the use of the website contrary to current legislation and regulations. If we observe that illegal activities are being carried out or these Purchase Conditions are being violated, we reserve the right to deny your access to the Website or any part of it, without the need for notification.
Atelier de Ballerina SLU. offers the sale of its products through the Web only to final consumers. Final consumer is any natural person who purchases on the Web for purposes other than business, commercial or professional activities.
Atelier de Ballerina SLU. reserves the right to modify the commercial offer at any time by publishing it on the Web (modifications to prices, products, promotions, and other commercial and service conditions). These modifications will not affect purchases already made in any case.
The contract with Atelier de Ballerina SLU. It is accepted at the moment we receive your order electronically and verify the veracity of all the data. Before sending your order, you are invited to read and accept the Purchase Conditions and Privacy Policy and confirm that the information you have provided us is correct.
After electronically sending your order you will receive an order confirmation email. Atelier de Ballerina SLU. may refrain from accepting orders that are incomplete, that have been placed using an invalid or expired code or discount, that refer to products that are not available or for any error or omission. In any of these cases you will be informed by e-mail that the contract has not been accepted, informing you of the reasons why it could not be carried out.
When you formalize your purchase in the way we have indicated, you are accepting the Purchase Conditions, the Privacy Policy, the exchange and return conditions and all the contents of the Website. Remember that we can answer questions or help you at info@atelierdeballerinas.com.
The characteristics of each product are shown within their corresponding files on the Web.
Quality of the products
Atelier de Ballerinas does not work with brands that use synthetic or artificial fur, nor with mass production. The products are made by hand and with leather of natural origin, therefore, it is logical and expected that they may have small differences in nuances or imperfections typical of the leather itself, which does not happen with more rigid or artificial materials such as plastic, which without However, they can damage your feet. On each product there is a description of the materials used for its manufacture.
We have made every effort to display the colors of our products online very accurately. However, the color displayed depends on each device you use, therefore we cannot guarantee that the same color will be displayed on your screen.
Product Availability
All orders are subject to the availability of the products included in each order and, in this sense, if once paid there are difficulties regarding their supply, or if there are no items left in stock, Atelier de Ballerina SLU. will provide information about products that are not available and will try to offer substitute products (always of equal or higher quality and value).
If you do not wish to replace the products that we do not have available, we will refund the full amount of these products using the same payment method with which you made the purchase.
However, Atelier de Ballerina SLU. We will do our best to keep the website up to date so you can see which items are in stock and which are not.
Customer Support
To obtain any clarification, file a claim or if any incident arises related to your order, you can send us an e-mail to the info@atelierdeballerinas.com
**RETURNS OR EXCHANGES ARE NOT ACCEPTED IN COUNTRIES OUTSIDE THE EUROPEAN UNION**
If you want to make an exchange or return, please send an email to info@atelierdeballerinas.com.
© Atelier de Ballerinas | 2024