Terms and Conditions

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These Conditions of Purchase and Use (the Purchase Conditions) apply to all operations carried out through the Websites owned by the company Atelier de Ballerina SLU: atelierdeballerinas.com

The legal data of Atelier de Ballerina SLU in accordance with the provisions of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI) are contained in the section Privacy Policy accessible from all web pages.

Access to the Web and its use presuppose reading, knowledge and acceptance of the Purchase Conditions. To purchase items on the Web, the user must accept these Conditions.

Atelier de Ballerina SLU may modify or update the Purchase Conditions in whole or in part, taking into account any changes in legislation and regulations in force. Each new version of the Purchase Conditions will be effective from the date of its publication on the Web. Please review the Terms of Purchase often. If you do not agree with any change that may occur in the Purchase Conditions, please do not use the Web.

When you purchase products on the Web, you will be required to provide certain personal information that must be true, accurate, current, and complete in all respects (see Privacy Policy).

The client is solely and exclusively responsible for the use of the Web and its contents, and Atelier de Ballerina SLU. cannot be held responsible for the use of the website contrary to current legislation and regulations. In case of observing that illegal activities are being carried out or these Purchase Conditions are being violated, we reserve the right to deny your access to the Web or any part of it, without the need for notification.

Ballerina SLU Atelier. offers the sale of its products through the Web only to final consumers. Final consumer is any natural person who buys on the Web for purposes other than business, commercial or professional activities.

Ballerina SLU Atelier. reserves the right to modify the commercial offer at any time by publishing it on the Web (changes to prices, products, promotions, and other commercial and service conditions). These modifications will not affect in any case the purchases already made.

The contract with Atelier de Ballerina SLU. It is accepted at the moment we receive your order electronically and verify the veracity of all the data. Before sending your order, you are invited to read and accept the Purchase Conditions and the Privacy Policy and confirm that the information you have provided us is correct.

After sending your order online, you will receive an order confirmation email. Ballerina SLU Atelier. You may refrain from accepting orders that are incomplete, made using an invalid or expired code or discount, that refer to products that are not available, or for any errors or omissions. In any of these cases, you will be notified by e-mail that the contract has not been accepted, informing you of the reasons why it could not be carried out.

When you formalize your purchase in the way that we have indicated, you are accepting the Purchase Conditions, the Privacy Policy, the exchange and return conditions and all the contents of the Web. Remember that we can answer your questions or help you at info@atelierdeballerinas.com.

The characteristics of each product are shown within their corresponding tabs on the Web.

Quality of the products

Atelier de Ballerinas does not work with brands that use synthetic or artificial fur, nor with mass production. The products are made by hand and with leather of natural origin, therefore, it is logical and expected that they may have small differences in nuances or imperfections typical of the leather itself, which does not occur with more rigid or artificial materials such as plastic, which without However, they can damage the feet.

Each product contains a description of the materials used for its manufacture.

We have made every effort to display the colors of our products online with great accuracy. However, the color displayed depends on each device you use, therefore we cannot guarantee that the same color will be displayed on your screen.

Product Availability

All orders are subject to the availability of the products included in each order and, in this sense, if once paid there are difficulties regarding their supply, or if there are no items in stock, Atelier de Ballerina SLU. will provide information about the products that are not available and will try to offer substitute products (always of equal or higher quality and value).

If you do not wish to replace the products that we do not have available, we will refund the total amount of these products through the same payment method with which you made the purchase.

However, Atelier de Ballerina SLU. will do its best to keep the website updated so that you can see which items are in stock and which are not.

Customer service

To obtain any clarification, make a claim or if any incident arises related to your order, you can send us an e-mail to the address calzados.atelier@gmail.com.

**NO RETURNS OR EXCHANGES ARE ACCEPTED IN COUNTRIES OUTSIDE THE EUROPEAN UNION**

If you want to make an exchange or return, please send an e-mail to info@atelierdeballerinas.com.

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